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Media Partnerships Specialist

Company Overview

If you enjoy teaming up with top talent, strong processes, and robust technology then you'll enjoy PRO Unlimited as we continue our investment in People, Process, and Technology. PRO Unlimited, a global consulting firm supporting contingent workforce management, is currently recruiting for the position of Media Partnerships Specialist

Job Summary

  • Become an expert in the support experience for video publishers on Facebook, by assisting partners with implementation of new tools and products
  • Provide continuous support through soliciting, organizing and contextualizing product feedback from partners
  • Carefully arrange lists of media partners and track support requests
  • Help educate and onboard new partners to Facebook
  • Troubleshoot to quickly resolve partner issues
  • Ensure the success of partners on Facebook through basic training and consultations


  • Understand the entertainment landscape and possess a passion for emerging talent and video publishers
  • Comfortably offer customer support over the phone and in‑person at events
  • Create world‑class service experiences that delight partners
  • Take initiative and perform in uncertain, dynamic environments


  • BA/BS degree or higher
  • 2+ years of experience in online operations, communications or customer service 


  • We offer a comprehensive benefits package
  • Salary is commensurate with experience
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