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EMEA Service Partner Manager (9 month contract role)

Our mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we're building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we're just getting started.

Workplace's mission is to revolutionize the way people connect, communicate and collaborate at work, by bringing the powerful tools we have built over the last decade into the workplace. Since Workplace’s official launch in October 2016, many of the world’s leading companies have deployed Workplace, and the partnerships team has successfully seeded a Workplace partner ecosystem, which we are now looking to scale. Within the Workplace ecosystem, Workplace Partners provide services around the entire customer lifecycle, covering aspects such as lead-generation and sales, deployment planning and execution, managed services as well as technical solutions and apps/add-ons. These services enable organizations of various sizes around the globe to deploy Workplace successfully, and transform not only the way they work, but meaningfully impact their organizational culture.

As a Partner Manager, you are part of talented global team, motivated to get Workplace into the hands of everyone. You will be recruiting, enabling and managing leading partners in your region, working with global system integrators, cloud service partners and resellers – ranging from global heavyweights to start-ups that were created solely to be Workplace partners. 

You will lead C-level engagements with partners and customers for a wide range of purposes, from pitching Workplace to developing joint solutions and products. The ideal candidate will combine excellent business development, customer success, consulting, sales and product skills to make our partners and customers successful, extending the Workplace platform.

The Partner Manager will be a member of the Workplace Ecosystem Partnerships team, which manages the relationships with our Service and Product partners across the North America, LATAM, EMEA and APAC regions. You will work closely with our top-notch Sales, Customer Success and Partner Engineering teams, seeking to enable scale for both teams and make our partners and customers successful . 

This position is a nine-months contract and is based in our London office.


  • Drive accelerated Workplace growth and increased customer success via Workplace partners
  • Execute a partner-driven go-to-market strategy in order to scale the distribution, implementation and customer-success for Workplace
  • Drive incremental Workplace leads and customers via partner-led go-to-market activities, events, campaigns, etc.
  • Support Facebook-led Workplace deployments via partner-offered services, for various customer segments (SMB to Enterprise)
  • Ensuring partners success day-to-day, including expectation setting, enablement, support and performance management
  • Maintain direct and active relationships with partners, including proactively resolving business, technical, and policy issues and serving as an internal advocate
  • Represent Facebook in external meetings with senior executives from other companies
  • Work cross-functionally with product, engineering, business development, partnerships, policy, legal, marketing, and PR


  • 3+ years of relevant work experience in BD or partnerships at leading SaaS company
  • A strong passion and curiosity for innovative SaaS products and their potential for transforming businesses and industries
  • Demonstrated ability to create and execute, self-driven builder’s mindset
  • Proven track record of organizational, creative, and strategic-thought leadership
  • Experience working across global teams
  • Exceptional collaboration and relationship-building skills
  • Strong organizational and analytical skills
  • Willingness and ability to travel 30-50% of the time


degree educated

PLEASE NOTE: only apply if you have the right to work in the UK.

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