The Global People Operations team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Leading with care and empathy, we develop efficient and simple people processes, systems, policies, and programs. We deliver data that is useful and accurate to create People-related strategies across the business. We manage people knowledge and build project management capability across our company. Our work also ensures Facebook remains protected and compliant. We strive to ensure employees feel heard and given the resources and support they need during the most important moments during their careers.
Essential Duties and Responsibilities:
3+ years experience as an HR Generalist or Benefits specialist in a technology, software, or Fortune 100 company, exceptional customer service skills and proven ability to perform in fast-paced environment. Ability to work independently and in a highly visible role Experience with data analytics and Excel is essential to this role Experience should include a focus on manager coaching, performance management, employee relations and data analytics/reporting. Candidate must have demonstrated project management skills and ability to drive programs independently. Must have strong communication skills, including facilitation experience. Comfort with building relationships at all levels of the organization, strong interpersonal skills. Excellent understanding of the technology, social media, or Internet business preferred. Complete special projects by clarifying project objective, setting timetables and schedules, conducting research, and developing and organizing information. Manage client expectations by communicating project status and issues; resolving concerns. Prepare reports by collecting, analyzing, and summarizing data and trends. Comply with federal, state, and local legal requirements, enforcing adherence to requirements Comfortable advising management on needed actions. Excellent analytical and problem solving skills. Must possess ability to handle sensitive matters with tact and diplomacy. Capable of exercising independent judgment and discretion while utilizing company policies and practices to determine appropriate action. Ability to interact with all levels of a professional organization. Ability to work independently and require little instruction on the day-to-day work. Experience with Workday or HRIS system is strongly preferred. Previous shared services experience strongly preferred. Strong computer skill including proficiency with MS Office applications. Strong attention to detail and accuracy. Self-starter and fast learner requiring minimal direction.
Preferred: Bachelors degree