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Quality Assurance Analyst

We're looking for self-motivated people with close attention to detail to join our team as Quality Assurance Analysts. In this role, candidates will:

Review quality across a variety of experiences to ensure good user experiences;
Review and label data points to improve quality signals
Identify patterns and trends in day-to-day tasks
Provide feedback to cross functional product teams and engineers that will help improve quality of our product
Quality Assurance Analyst; team member is responsible for providing ops quality assurance support across Facebook products and experiences to support quality improvements and technology development across Facebook products and experiences.

Skills

Ability to quickly absorb training on product and tool functionality, strong attention to detail, self-starter, communicates clearly verbally and via email
Experienced Facebook user on mobile and web, ability to perform well autonomously, penchant for web technology (consumer of various web and mobile apps)
Strong interest in quality and user experience
Critical thinker—ability to identify data-driven trends and insights to share across teams 

Education

Bachelor's degree
Experience in online operations support
Preferred: experience with bots and AI

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