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Mountain View, CA
Perform audits of vendor work to ensure quality standards are being maintained
Interpret data, analyze results and provide ongoing reports based on quality analysis
Pilot new workflows and provide feedback on review process improvements; complete Ad Hocs tasks as needed
Identify patterns, common issues and root causes for day-to-day tasks
Drive guideline changes through analysis, problem definition and workflow feedback
Monitor, drive, and maintain quality of workflows; escalate issues as necessary
Suggest actions for vendor and product teams through a strong understanding of data and review process
On-board & train new auditors and participate in team operations as necessary
Self-Starter which strong verbal and written communication skills.
Experience with Excel and basic understanding of SQL
Meticulous attention to detail and commitment to quality
Bachelors degree, or equivalent
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