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Training Lead (INTL)


  • Partner with teams across Scale to perform diagnostics that identify training need areas.
  • Design innovative learning solutions and lead special projects in response to need areas including classroom, digital delivery, performance support, and coaching models.
  • Project manage strategic high-level initiatives with multiple stakeholders to build and strengthen content for our suite of programs, drive participation, and scale across team
  • Consult with other internal training teams to share best practices and ensure continuity across multiple programs and teams
  • Perform learning interventions and experiences tailored to the organizational and geographic needs of a wide variety of external audiences
  • Share responsibilities with Process Lead and Tools lead to drive process and tool adoption
  • Share feedback for process development and tools requirements with respective team members

Minimum Qualifications

  • BA/BS Degree
  • 5 -7 years in building operational processes and project management experience, with knowledge in process management, operations based projects and with track record building playbooks, training material and implementing processes
  • Experience managing multiple projects concurrently through to implementation in an operational environment.
  • Experience in training and/or quality assurance management with demonstrated delivery of program improvement and thought leadership.
  • Experience working with internal/external stakeholders across multiple geographic regions
  • Excellent Communication skills
  • Detail-oriented, and organized

Preferred Experience: 

  • Hands on experience of Knowledge management in a tech organization
  • Experience in managed business transformation and improvement projects  
  • Experience of building and implementing training strategy for an large operational project in a operations project 
  • Understanding of technology products and exp. in managing product adoption/ campaigning for internal stakeholders

Education Qualification: 

  • Graduate in Mass Communication/ Commerce/ Humanities/Science from a Tier 1 College/ University
  • MBA Graduate from a Tier 1/Tier 2 institute 

Industry Preference 

  • Tech Companies 
  • Tech/ Tech-first Startups
  • Tech-first Media Companies 

Certification Preference 

  • TTT (Train the Trainer Certification)
  • Excellent Communications Skills
  • Excellent in making presentations
  • Intermediate knowledge of MS Excel



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