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Data Automation and IT Support Associate

  • First line of debugging hardware and software issues
  • Improving upload/download efficiency of hardware capture units
  • Refining and developing new scripts for changing team needs
  • Support data capture activities
  • Establish process and quality standards for improving the robustness of the capture process
  • Coordinate with the engineering teams to revise the capture protocols
  • Maintain a culture of high quality output and exceptional customer service: effectively communicate at all levels, ensure that work gets done well and on time, respond effectively to unexpected obstacles.
  • 3 years relivant experience
  • Understands of configuring Windows Software with past experience in Windows IT Support & Windows PowerShell
  • Ability to edit and debug Python, C#, and Bash
  • Tech savvy, with an understanding of how to do hardware maintenance
  • Experience doing batch script testing and debugging
  • Excellent problem-solving skills.
  • Excellent communication skills (written and verbal) – the ability to talk to people about technical details at a level they can comprehend as well as the ability to communicate professionally in written form.
  • Proven track record in a team environment, yet able to function independently when needed.
  • Process oriented and able to document activities.
  • 3 years relivant experience
  • Experience working with DSLR cameras
  • SQL
  • PHP
  • Javascript
  • FaceDome maintenance and calibration, addressing system issues
  • Morpheus capture process scripting
  • etc.
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