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Business Analyst (8270767)

  • Work in project team for analyzing operational data, proposing process improvement, and driving system enhancements. 
  • Pull data query from asset management system, HR table, 3rd party vendor database and other data sources and convert into story-telling charts/graphs for root cause analysis or process improvement opportunities.
  • Able to run SQL queries, data extract and automation opportunities for project team to improve efficiency. o Assist in solution testing, debugging and documentation and system issue support.
  • Able to build Tableau dashboard and provide business analysis on trend, proposals and insights for output gain and provide information for management for decision making.
  • Project Coordination
    • Document end-to-end business process (workflows) as they are defined throughout the project.
    • Maintain project status through dashboards, wiki pages, status reports as required.
    • Identify & track key metrics/measures that will be used to evaluate success and validate the business impact of the project
    • Work with the various engineering teams to design and develop a scalable solution that meets the goals and objectives
    • Identify and communicate risks and adjustments to the overall project
    • Drive problem resolution despite ambiguity or uncertainty.
    • Build relationships, gain consensus, remove roadblocks and focus on the solution.
  • Analytics
    • Ability to use VLOOKUP, pivot table and other functions in Microsoft Excel proficiently.
    • Ability to gather data from multiple sources and compile it into a user-friendly format, ensuring it meets customer needs
    • Ability to develop new reporting based on an in-depth understanding of customer needs
    • Ability to run basic SQL queries and build Tableau dashboard
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  • Previous data center operations and/or capacity management expeirence a plus

Bachelor’s degree in MIS, engineering, industrial engineering, supply chain management, business or economics majors.

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