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Participant Recruiter, Partnerships
Menlo Park, CA
Gathering recruit specifications from Product & Service Operations team for upcoming alpha/beta tests for business products at Facebook
Identifying candidate pools to recruit from
Screening candidates by phone, email and survey
Confirming participation of screened candidates for new product/feature alpha/beta tests/studies
Regularly communicating with confirmed participants to ensure they are ready to test the new products/feature before tests/studies launch
Scheduling regular check-ins with participants during an ongoing test/study
Ensuring compensation is delivered and NDAs are collected
Logging progress of recruitment, participation, and readiness in a centralized database
Work collaboratively with Participant Recruiting team and the Product & Service Operations teams
Experience with using online collaborative document/spreadsheet tools
Commitment to excellent customer service
Thrive in a fast-paced, frequently changing environment
Experience with scheduling and calendar management tools
Ability to prioritize multiple assignments
Flexible and able to quickly react to last minute changes
Be proactive and self-directed with an ability to take direction
Understand how to assimilate in a new group with a proven record of solid connections and successful relationships
Strong work ethic
Incredibly organized and detail-oriented
Passionate about Facebook
B.S. or B.A. preferred
2+ years of experience with research participant recruiting preferred
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