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Systems Tech and Asset Management Administrator (9537536)

  • The majority of time; this role will support asset management and administration through AssetPanda:
    • consolidate and upload asset information into AssetPanda
    • developing training
    • administrate users
    • help troubleshoot and escalate issues back up to vendor
  • Outside of AssetPanda-related work, this role supports hardware/software in 3rdparty solutions:
    • Configuration/installation
    • Collect data
    • Help troubleshoot issues; escalate as needed

      Primary Responsibilities

       

      • Collaborate with owner/stakeholder assets and synchronize assets into an asset management tool
      • Evaluate multiple asset management tools and collaborate with other team members to collect requirements or inputs for future tools

  Secondary Responsibilities

 

  • Install, configure, upgrade, support, and troubleshoot vendor hardware or software
  • Work with users on troubleshooting, escalating, and opening support tickets
  • Administrate user access/permissions
  • Work with users on troubleshooting, escalating, and opening support tickets with AssetPanda
  • Develop and/or consolidate training for AssetPanda

 

 Position work location can either be the FB Redmond Campus OR the FB Oculus Stadium campus located at 1521 1st Ave Seattle, WA

Must Have:

  • 3+ years of experience in asset management at an enterprise-wide level and/or in an asset management capacity or equivalent
  • Ability to prioritize, manage time well, multitask, and troubleshoot
  • Strong interpersonal, communication and service skills
  • Office suite
  • Experience generating reports

Nice to Have:  

  • Experience developing code that utilizes APIs (e.g. AssetPanda or other CMMS)
  • Experience with scripting or coding (Python, etc)
  • Experience with SQL and DBA
  • Experience with automating routine tasks and operations (crontab, launchd, Bash, Python, etc.)
  • Experience developing applications on no-code platforms (AppSheet)
  • Experience with API integration

 

  • Must Have: Bachelor’s degree in technology related field or similar field

 

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