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Systems Tech Administrator (9537514)

Responsibilities

 

  • Install, configure, upgrade, support, and troubleshoot vendor hardware or software
  • Develop and/or consolidate training for vendor products
  • Collaborate with other team members to collect requirements or inputs
  • Work with users on troubleshooting, escalating, and opening support tickets with vendors
  • Administrate user access/permissions for vendor products

 

Must Haves:  

  • 3+ years of experience in vendor product (hardware and/or software) administration
  • Ability to prioritize, manage time well, multitask, and troubleshoot
  • Strong interpersonal, communication and service skills

 

Nice To Have: 

  • Experience managing Enablon, BIOVIA CIS Pro, and or Sitehawk Communicator a big plus
  • Experience with scripting or coding (Python, etc)
  • Experience with SQL
  • Experience with Markdown, LATEX
  • Experience with automating routine tasks and operations (crontab, launchd, Bash, Python, etc.)
  • Experience developing applications on no-code platforms (AppSheet)

 

Must Have: Bachelor’s degree or equivalent experience in Computer Science, Mathematics, Physics, or similar field

 

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