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Business Systems Analyst (9544117)

Facebook is seeking an experienced Business Systems Analyst to assist in administrationof internal planning tools that support all aspects of our operations. The Business Systems Analyst may also design, create, document, conduct and oversee QA activities for software developed by the internal products team. An ideal candidate will have strong knowledge of software implementation life cycle, experience with designing and coordinating quality assurance processes, methodologies, and best practices; and have worked with EPM platforms such as Hyperion Planning/Essbase, IBM TM1, Adaptive Insights, OneStream, NetSuite OpenAir, or Jira. This role requires expertise in implementing/administrating project management software, preferably in the IT deployment or construction management industry .

Responsibilities:

  • Work withBusiness Systems Program Manager to implement and administer system improvement projects.
  • Partner with the business and developers to build custom in-house project management/budgeting tooling and systems to support global office technology deployments.
  • Manage project initiation, deployment, and post production support.
  • Proactively and continuously look for systematic and data integrity issues across multiple systems to prioritize and fix.
  • Work closely with developers to understand data structures, data sources, and systematic processes during system development.
  • Manage task queue to triage and resolve issues and engage with cross-functional teams as needed for resolution.
  • Implement scalable solutions to support internal business needs.

Other duties as assigned.

  • Create and maintain internal and external documentation for technologies and tools used by the team.
  • Proactively identify and resolve gaps in information and translate data into clear, concise, structured documentation.
  • Navigate through multiple platforms for information and identify opportunities to synthesize or consolidate data.
  • Perform routine checks and automate recurring tasks where ever applicable.
  • Be result oriented with tasks, completed with high sense of urgency and quality

minimum qualifications

  • 5+ years of experience implementing/administering scalable tools for project management, budgeting & planning.
  • Experience documenting designs from both business and systems perspectives.
  • Experience explaining technical issues to both technical and business partners.
  • Experience in data analytics and capable of digging into data.
  • Excellent analytical, interpersonal and communication skills, with a demonstrable bias toward action.
  • Experience juggling multiple projects and tasks.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Experience collaborating cross functionally with other geographies.
  • Must be a self-starter and constantly thinking a way to improve the work.
  • Strong customer service orientation
  • Experience working in a team-oriented, collaborative environment
  • Desire to analyze and discover the root cause of problems.
  • Ability to prioritize tasks without direct supervision.
  • Willingness to learn new technologies and adapt with our constantly evolving applications.
  • Flexible to work in shifts and weekends participating in the on-call rotation if applicable.

Preferred qualifications

  • Proven experience designing and developing EPM applications such asHyperion Planning/Essbase, IBM TM1, Adaptive Insights, OneStream, NetSuite OpenAir, or Jira.
  • Experience reading and understanding PHP and React would be a plus.
  • Experience with reading and writing SQL. Understanding/reading/writing /troubleshooting SQL script would be an added advantage.
  • Understanding of the concepts behind web application stacks.
  • Knowledge on Virtualization and Scripting would be an added advantage.
  • Bachelor’s degree in Computer Science, Management Information Systems or related field.
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