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Quality Assurance Analyst (8926728)

  • We're looking for self-motivated people with close attention to detail to join our team as Quality Assurance Analysts. In this role, candidates will:
    • Review quality across a variety of experiences to ensure good user experiences;
    • Review and label data points to improve quality signals
    • Identify patterns and trends in day-to-day tasks
    • Provide feedback to cross functional product teams and engineers that will help improve quality of our product
    • Quality Assurance Analyst; team member is responsible for providing ops quality assurance support across Facebook products and experiences to support quality improvements and technology development across Facebook products and experiences.
  • Ability to quickly absorb training on product and tool functionality, strong attention to detail, self-starter, communicates clearly verbally and via email
  • Experienced Facebook user on mobile and web, ability to perform well autonomously, penchant for web technology (consumer of various web and mobile apps)
  • Strong interest in quality and user experience
  • Critical thinker—ability to identify data-driven trends and insights to share across teams 
  • Bachelor's degree preferred 
  • Experience in online operations support
  • Preferred: experience with bots and AI
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