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Product Support Specialist (8297556)

We're seeking individuals who believe in Facebook's mission of making the world more connected. The ideal candidate is detail-oriented and well-organized, with an analytical mind and a keen eye for process improvement.
You should be adept at effectively identifying, communicating and implementing improvements to the operational workflows and policies. You should be comfortable performing repetitive tasks, and have the ability to perform well autonomously.

  • Ability to quickly absorb training on product and tool functionality
  • Strong attention to detail
  • Self-starter
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Ability to perform well autonomously
  • Penchant for web technology (consumer of various web and mobile apps)
  • Strong interest in quality
  • Extremely reliable, consistent, agile, and hard-working
  • Strong Excel skills
  • SQL Skills a plus

Bachelor's degree or higher

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