View Our Website View All Jobs

Quality Reviewer (8872967)

Training: Conduct 2 x weekly calibration sessions with the Hindi team • Communication: Disseminate critical policy and process information to the Hindi team • Quality audits: Conduct audits of disagreement queues and provide feedback/training to off-site auditors • Market expertise: Conduct weekly meetings with Facebook’s India Market Representative to resolve policy questions and grey areas • Reporting: collect trends and issues in Hindi language to report weekly to FBAM • Daily production: continue baseline production of labeling in English and Hindi 
  • We're looking for self-motivated people with close attention to detail to join our team as Quality Assurance Analysts. In this role, candidates will:
    • Review quality across a variety of experiences to ensure good user experiences;
    • Review and label data points to improve quality signals
    • Identify patterns and trends in day-to-day tasks
    • Provide feedback to cross functional product teams and engineers that will help improve quality of our product
    • Quality Reviewer team member is responsible for providing ops quality assurance support across Facebook products and experiences to support quality improvements and technology development across Facebook products and experiences.
  • Ability to quickly absorb training on product and tool functionality, strong attention to detail, self-starter, communicates clearly verbally and via email
  • Experienced Facebook user on mobile and web, ability to perform well autonomously, penchant for web technology (consumer of various web and mobile apps)
  • Strong interest in quality and user experience
  • Critical thinker—ability to identify data-driven trends and insights to share across teams 
  • People management • Attention to detail; highly organized • Strong technical ability; ability to analyze complex data • Speaks Hindi
  • Bachelor's degree preferred 
Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

150