Facebook’s Developer Support Specialist (DSS) is an integral member of the Developer Experience teams at Facebook. Developer Experience is focused on creating a first class coding life-cycle for Facebook developers. Support Specialists provide top quality coding assistance to internal developers who may be using tools for the first time or are encountering issues they need help resolving. The DSS will provide frontline technical support to the services they support. This role will require a technical foundation in working with services or application systems, the ability to manage volume requests some times with frustrated user, and the desire to build and grow their knowledge about software development. We are looking for candidates who have experience in writing tests, debugging and some coding.
Roles and Responsibilities: